Holy Name University Library

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Interpersonal skills in organizations / Suzanne C. De Janasz, Ph.D., IMD, Karen O. Dowd, Ph.D., Simon Business School, University of Rochester, New York, Beth Z. Schneider, DBA.

By: De Janasz, Suzanne C.
Contributor(s): Dowd, Karen O | Schneider, Beth Z.
New York, NY, USA : McGraw-Hill Education, ©2015Edition: Fifth edition.Description: xxi, 521 pages : illustrations ; 28 cm.Content type: text. ISBN: 9781259255298 (pbk).Subject(s): Organizational behavior | Psychology, Industrial | Interpersonal relationsDDC classification: 158.7/D36 Other classification: CBA
Contents:
Unit 1. Intrapersonal effectiveness: understanding yourself -- Unit 2. Interpersonal effectiveness: understanding and working with others -- Unit 3. Understanding and working in teams -- Unit 4. Leading individuals and groups -- Unit 1. Intrapersonal effectiveness: understanding yourself -- 1. Journey into self awareness -- 2. Self disclosure and trust -- 3. Establishing goals consistent with your values and ethics -- 4. Self-management -- Unit 2. Interpersonal effectiveness: understanding and working with others -- 5. Understanding and working with diverse others -- 6. Listening and non-verbal communication -- 7. Communicating effectively -- 8. Persuading individuals and audiences -- Unit 3. Understanding and working in teams -- 9. Negotiation -- 10. Building teams and work groups -- 11. Managing conflict -- 12. Achieving business results through effective meetings -- 13. Facilitating team success -- 14. Making decisions and solving problems creatively -- Unit 4. Leading individuals and groups -- 15. Effective and ethical use of power and influence -- 16. Networking and mentoring -- 17. Coaching and providing feedback for improved performance -- 18. Leading and empowering others -- 19. Project management.
Summary: "Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructors' preferences and students' needs. The emphasis in this edition focuses on making the text more current along with making the text pedagogically effective for students and instructors"--EBL. Looks at the key skills necessary for personal and managerial success in organizations. Exploding with exercises, cases, and group activities, this book employs an experiential approach suitable for all student audiences.
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Previously published: New York, NY : McGraw-Hill Irwin, [2012]

Includes bibliographical references and index.

Unit 1. Intrapersonal effectiveness: understanding yourself -- Unit 2. Interpersonal effectiveness: understanding and working with others -- Unit 3. Understanding and working in teams -- Unit 4. Leading individuals and groups -- Unit 1. Intrapersonal effectiveness: understanding yourself -- 1. Journey into self awareness -- 2. Self disclosure and trust -- 3. Establishing goals consistent with your values and ethics -- 4. Self-management -- Unit 2. Interpersonal effectiveness: understanding and working with others -- 5. Understanding and working with diverse others -- 6. Listening and non-verbal communication -- 7. Communicating effectively -- 8. Persuading individuals and audiences -- Unit 3. Understanding and working in teams -- 9. Negotiation -- 10. Building teams and work groups -- 11. Managing conflict -- 12. Achieving business results through effective meetings -- 13. Facilitating team success -- 14. Making decisions and solving problems creatively -- Unit 4. Leading individuals and groups -- 15. Effective and ethical use of power and influence -- 16. Networking and mentoring -- 17. Coaching and providing feedback for improved performance -- 18. Leading and empowering others -- 19. Project management.

"Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructors' preferences and students' needs. The emphasis in this edition focuses on making the text more current along with making the text pedagogically effective for students and instructors"--EBL. Looks at the key skills necessary for personal and managerial success in organizations. Exploding with exercises, cases, and group activities, this book employs an experiential approach suitable for all student audiences.

In English.

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