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Communication for nurses : how to prevent harmful events and promote patient safety / Pamela McHugh Schuster and Linda Nykolyn.

By: Schuster, Pamela McHugh, 1953-.
Contributor(s): Nykolyn, Linda.
Philadelphia : F.A. Davis Co., c2010Description: x, 201 p. : ill. (some col.) ; 23 cm.ISBN: 9780803620803 (pbk. : alk. paper); 0803620802 (pbk. : alk. paper).Subject(s): Communication in nursing | Nurse and patient | Medical errors -- Prevention | Nurse-Patient Relations | Communication | Medical Errors -- prevention & control | Patient Care Management | Safety ManagementDDC classification: 610.730699/Sch88 Other classification: CON
Contents:
Communication and patient safety : understanding the connection -- The patient-safe transformational model of communication -- Communicator perceptions, self-concept, and self-esteem within the core of the transformational model -- Creating common meaning to attain transformational outcomes -- Culture and gender issues in patient-safe communication -- Introduction to nurse-patient relationships -- Patient safety risk factors affecting communication climates -- The patient-safe communication strategy of touch -- The patient-safe communication strategy of humor -- Nurse-patient relationships during grief, mourning, and loss -- Patient-safe communication and patient education -- Patient safety communication risk factors in nursing work systems -- Health-care team collaborative patient-safe communication strategies.
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Includes bibliographical references and index.

Communication and patient safety : understanding the connection -- The patient-safe transformational model of communication -- Communicator perceptions, self-concept, and self-esteem within the core of the transformational model -- Creating common meaning to attain transformational outcomes -- Culture and gender issues in patient-safe communication -- Introduction to nurse-patient relationships -- Patient safety risk factors affecting communication climates -- The patient-safe communication strategy of touch -- The patient-safe communication strategy of humor -- Nurse-patient relationships during grief, mourning, and loss -- Patient-safe communication and patient education -- Patient safety communication risk factors in nursing work systems -- Health-care team collaborative patient-safe communication strategies.

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