Schuster, Pamela McHugh, 1953-

Communication for nurses : how to prevent harmful events and promote patient safety / Pamela McHugh Schuster and Linda Nykolyn. - x, 201 p. : ill. (some col.) ; 23 cm.

Includes bibliographical references and index.

Communication and patient safety : understanding the connection -- The patient-safe transformational model of communication -- Communicator perceptions, self-concept, and self-esteem within the core of the transformational model -- Creating common meaning to attain transformational outcomes -- Culture and gender issues in patient-safe communication -- Introduction to nurse-patient relationships -- Patient safety risk factors affecting communication climates -- The patient-safe communication strategy of touch -- The patient-safe communication strategy of humor -- Nurse-patient relationships during grief, mourning, and loss -- Patient-safe communication and patient education -- Patient safety communication risk factors in nursing work systems -- Health-care team collaborative patient-safe communication strategies.



9780803620803 (pbk. : alk. paper) 0803620802 (pbk. : alk. paper)

2009044439

101517878 DNLM


Communication in nursing.
Nurse and patient.
Medical errors--Prevention.
Nurse-Patient Relations.
Communication.
Medical Errors--prevention & control.
Patient Care Management.
Safety Management.

RT23 / .S38 2010

610.730699/Sch88

2010 F-279 WY 87 / S395ca 2010