Holy Name University Library

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Room division management & control system / Elpedia M. Marte-Lago, Benjamin Jerusalem.

By: Lago, Elpedia M.
Contributor(s): Jerusalem, Benjamin.
Manila, Philippines : Mindshapers Co., Inc., ©2011Description: xi, 136 pages : illustrations ; 23 cm.Content type: text. ISBN: 9789719905059.Subject(s): Hotel management | Hospitality industry | Hotel industryDDC classification: 647.94068/L13
Contents:
Chapter 1 -- Room division operation -- Chapter 2 -- Key operating ratios of room division -- Chapter 3 -- Identifying workplace conflict -- Chapter 4 -- Resolving conflict -- Chapter 5 -- Responding to client complaints -- Chapter 6 -- Security in hotel rooms -- Chapter 7 -- Emergency situations -- Chapter 8 -- Risk assessment.
Item type Current location Collection Call number Status Date due Barcode
Books Books College Library
Filipiniana Section 		FIL Fil/CBA 647.94068/L13 (Browse shelf) Available 82976

College of Business and Accountancy

Includes bibliographical references.

Chapter 1 -- Room division operation -- Chapter 2 -- Key operating ratios of room division -- Chapter 3 -- Identifying workplace conflict -- Chapter 4 -- Resolving conflict -- Chapter 5 -- Responding to client complaints -- Chapter 6 -- Security in hotel rooms -- Chapter 7 -- Emergency situations -- Chapter 8 -- Risk assessment.

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