Previous edition: 2019

Includes index.

Part 1. Basic Concepts of OM and Value Chains
1. Operations Management and Value Chains
2. Measuring Performance in Operations and Value Chains
3. Operations Strategy
4. Technology and Operations Management
Part 2. Designing Operations and Supply Chains
5. Goods and Service Design
6. Supply Chain Design
7. Process, Selection, Design, and Analysis
8. Facility and Work Design
Part 3. Managing Operations and Supply Chains
9. Forecasting and Demand Planning
10. Capacity Management
11. Process analysis and resource utilization
12. Managing Inventories in Supply Chains
13. Supply Chain Management and Logistics
14. Resource Management
15. Operations Scheduling and Sequencing
16. Quality Management
17. Quality Control and SPC
18. Lean Operating Systems
19. Project Management
Supplements
A. Probability and Statistics
B. Decision Analysis
C. Break-even analysis
D. Linear optimization
E. The Transportation and Assignment Problems
F. Queuing Models
G. Simulation
Appendix A. Areas for the Cumulative Standard Normal Distribution
Appendix B. Factors for x- and R-Control Charts
Endnotes
Index

"Gain a clear understanding of the fundamental concepts and applications behind operations and supply chain management with the reader-friendly approach in Collier/Evans' popular Operations and Supply Chain Management. The authors present detailed, solved problems throughout this edition to illustrate key formulas and computations as you learn to complete both manual and digital calculations using Excel spreadsheet templates and other Excel models for optimization and simulation. Even more review questions, cases, experiential activities, problems and exercises as well as feature boxes teach you how to work with the latest operations management (OM) and supply chain management (SCM) concepts and tools." -- Provided by publisher

College of Business and Accountancy Bachelor of Science in Business Administration major in Financial Management

Text in English