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1. Services marketing : an interactive approach / Raymond P Fisk; Stephen J Grove; Joby John.

by Fisk, Raymond P | Grove, Stephen J | John, Joby.

Edition: Fourth edition.Mason, Ohio ; Andover, Massachusetts : South-Western/Cengage Learning, ©2014Availability: Items available for loan: College Library [Call number: GC 338.4 F54 2014] (2).
2. Services marketing : an interactive approach / Raymond P Fisk; Stephen J Grove; Joby John.

by Fisk, Raymond P | Grove, Stephen J | John, Joby.

Edition: Fourth edition.Mason, Ohio ; Andover, Massachusetts : South-Western/Cengage Learning, ©2014Availability: No items available