Includes bibliographical references and index.

Part 1: The Setting 1. Competing Perspectives on Public Personnel Administration: Civil Service, Nonstandard Work Arrangements, Privatization, And Partnerships - Donald E. Klingner 2. What Every Human Resource Manager Should Know about the Constitution - David H. Rosenbloom, Joshua Chanin 3. The Death and Life of Productivity Management in Government - Albert Hyde, Frederik Uys 4. Human Resource Management in the Federal Government During a Time of Instability - James R. Thompson, Robert Seidner 5. After the Recession: State Human Resource Management - Sally Coleman Selden 6. Strategic Human Resource Management at the Local Level: Balancing Enduring Commitments and Emerging Needs - Heather Getha-Taylor 7. The Nonprofit Sector Labor Force - Beth Gazley Part 2: Techniques 8. Strategic Human Capital - Joan E. Pynes 9. Supplanting Common Myths With Uncommon Management: The Effective Involvement of Volunteers In Delivering Public Services - Jeffrey L. Brudney 10. Personnel Appraisal No Matter What: Dysfunctional, Detrimental, Dangerous, Self-Defeating - James S. Bowman 11. Trends in Public Sector Compensation-Pay Administration - Jared J. Llorens 12. Employee Benefits: Patterns and Challenges for Public Organizations - Rex L. Facer II, Lori L. Wadsworth 13. Postemployment Benefits: Pensions and Retiree Health Care - Thad Calabrese, Justin Marlowe 14. Motivating Public Service Employees in the Era of the "New Normal" - Gerald T. Gabris, Trenton J. Davis 15. Emotional Labor: The Relational Side of Public Service - Mary Ellen Guy, Meredith A. Newman 16. Measuring and Benchmarking Human Resource Management - David N. Ammons 17. Managing Employee Problems: State Government Grievance and Complaint Resolution Systems and Practices - Jessica E. Sowa Part 3: The Issues 18. Combating Discrimination and Its Legacy: Affirmative Action and Diversity in the Public Sector - Edward J. Kellough 19. Gendered Organizations and Human Resource Management Practices that Foster and Sustain Gendered Norms - Sharon Mastracci, Lauren Bowman 20. Veterans' Preference and the Federal Service - Gregory B. Lewis 21. The Americans with Disabilities Act: Contradictions in Public Policy - Bonnie G. Mani 22. Ethics and Human Resource Management - Jonathan P. West 23. Public Sector Labor Issues: Rights, Retrenchment, and Democracy - Patrice Mareschal, Patricia Ciorici 24. Human Resources Management and Government Contracting - Sergio Fernandez, Deanna Malatesta, Craig Smith 25. Human Resource Management Issues with Social Media - Shannon H. Tufts, Willow S. Jacobson Part 4: Prospects 26. Public Sector Workplace Design: New Challenges and Future Dynamics - Katherine C. Naff 27. The Civil Service Under Siege - Richard C. Kearney, Jerrell D. Coggburn

Edited by two senior public human resource management scholars, this well-regarded edited volume gathers concise essays by major scholars on critical issues in the field of contemporary public human resources management.