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Business and professional communication : keys for workplace excellence / Kelly M Quintanilla; Shawn T Wahl

By: Quintanilla, Kelly M.
Contributor(s): Wahl, Shawn T.
Thousand Oaks, Calif : SAGE, ©2014Edition: Second edition.Description: xix, 409 pages : color illustrations ; 26 cm.ISBN: 9781452217628.Subject(s): Business communicationDDC classification: 658.45/Q45 Other classification: CBA
Contents:
1. Business and Professional Excellence in the Workplace I. BEGINNING COMMUNICATION PRINCIPLES 2. Verbal and Nonverbal Communication 3. Listening II. ENTERING THE WORKPLACE 4. Resumes, Interviews, and Negotiation 5. Getting to Know Your Diverse Workplace III. DEVELOPING IN THE WORKPLACE 6. Interpersonal Communication at Work 7. Strengthening Teams and Conducting Meetings IV. EXCELLING IN THE WORKPLACE 8. Technology in the Workplace 9. Business and Professional Writing 10. Leadership and Conflict Management V. PRESENTING IN THE WORKPLACE 11. Informing and Persuading 12. Speech Design 13. Delivering a Speech with Professional Excellence VI. SURVIVING IN THE WORKPLACE 14. Work-Life Balance
Summary: This text presents an exciting new approach to teaching the core concepts and techniques of business and professional communication, and is organized by the sequence readers will face as they transition from student to professional life, giving them the skills they need to move from interviewee to team member to leader.
Item type Current location Collection Call number Status Date due Barcode
Books Books College Library
General Circulation Section 		GC CBA 658.45/Q45 (Browse shelf) Available 80071
Browsing College Library Shelves , Shelving location: General Circulation Section , Collection code: GC Close shelf browser
CBA 658.45/Ar37 Corporate communication / CBA 658.45/J63 Managerial communication : CBA 658.45/L79 Business and administrative communication / CBA 658.45/Q45 Business and professional communication : CBA 658.45/Sch96 The skilled facilitator : CBA 658.456/T75 Effective meetings : CBA 658.473/J13 Detecting accounting fraud :

1. Business and Professional Excellence in the Workplace I. BEGINNING COMMUNICATION PRINCIPLES 2. Verbal and Nonverbal Communication 3. Listening II. ENTERING THE WORKPLACE 4. Resumes, Interviews, and Negotiation 5. Getting to Know Your Diverse Workplace III. DEVELOPING IN THE WORKPLACE 6. Interpersonal Communication at Work 7. Strengthening Teams and Conducting Meetings IV. EXCELLING IN THE WORKPLACE 8. Technology in the Workplace 9. Business and Professional Writing 10. Leadership and Conflict Management V. PRESENTING IN THE WORKPLACE 11. Informing and Persuading 12. Speech Design 13. Delivering a Speech with Professional Excellence VI. SURVIVING IN THE WORKPLACE 14. Work-Life Balance

This text presents an exciting new approach to teaching the core concepts and techniques of business and professional communication, and is organized by the sequence readers will face as they transition from student to professional life, giving them the skills they need to move from interviewee to team member to leader.

College of Business and Accountancy

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