Customer service : a practical approach / Elaine K. Harris.
By: Harris, Elaine K.
Upper Saddle River, N.J. : Prentice Hall, c2000Edition: 2nd ed.Description: xii, 148 p. : ill. ; 26 cm.ISBN: 0130826650.Subject(s): Customer servicesDDC classification: 658.812/H24 Other classification: Grad| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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College Library General Circulation Section | GC | Grad. 658.812/H24 (Browse shelf) | Available | 63955 |
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| Grad. 658.800285/C66 E-profit : | Grad. 658.8101/C47 Sales force management / | Grad. 658.8105/M14 Key customers : | Grad. 658.812/H24 Customer service : | Grad. 658.827/In2 Living the brand : | Grad. 658.827/T24 Advanced brand management : | Grad. 658.83/H12 Marketing research : |
Includes bibliographical references (p. 146) and index.
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