Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger.
By: Ulmer, Robert R.
Contributor(s): Sellnow, Timothy L. (Timothy Lester) | Seeger, Matthew W. (Matthew Wayne).
London : SAGE, ©2011Edition: 2nd ed.Description: xvii, 239 p. : ill. ; 23 cm.ISBN: 9781412980333 (hbk.) :; 141298033X (hbk.) :; 9781412980340 (pbk.) :; 1412980348 (pbk.) :.Subject(s): Crisis management | Emergency management | Communication in management | Communication in organizationsDDC classification: 658.477/Ul5 Other classification: CASNo physical items for this record
Previous ed.: 2007.
Includes bibliographical references and index.
College of Arts and Sciences
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