Interpersonal communication skills in nursing/ by Arthur D. Cantos.--
By: Cantos, Arthur D.
Quezon City, Philippines: C & E Publishing, Inc., ©2009Description: xvii, 212 pages: illustrations; 22 cm.ISBN: 9789715849104.Subject(s): -- Communication in Nursing | -- Nurse and patient | -- Interpersonal relationsDDC classification: 610.730699/C16 Other classification: Fil./CoN
Includes bibliographical references and index.
Chapter I: Communication Skills -- Chapter II: Assertiveness Coaching -- Chapter III: Conflict Resolution -- Chapter IV: Delegation -- Chapter V: Negotiation -- Chapter VI: Interviewing Patients -- Chapter VII: Active Listening -- Chapter VIII: Speking with the Members of the Health Care Team -- Chapter IX: Critical Thinking Ability.
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