Includes bibliographical references and index.

Driving forces for quality and safety : changing mindsets to improve health care / Gwen Sherwood -- Policy implications driving national quality and safety initiatives / Mary Jean Schumann -- A national initiative : quality and safety education for nurses (QSEN) / Linda R. Cronenwett -- Patient centered care / Mary K. Walton & Jane Barnsteiner -- Teamwork and collaboration / Joanne Disch -- Quality improvement / Jean Johnson -- Evidence based practice / Mary Fran Tracy & Jane Barnsteiner -- Safety / Jane Barnsteiner -- Informatics / Judith J. Warren -- The imperative to transform education to transform practice / Gwen Sherwood -- Narrative teaching strategies to foster quality and safety / Pamela M. Ironside & Elizabeth Cerbie -- Integrating quality and safety competencies in simulation / Carol F. Durham & Kathy R. Alden -- Interprofessional approaches to quality and safety education / Shirley M. Moore, Mary A. Dolansky & Mamta K. Singh -- New graduate transition into practice : improving quality and safety / Nancy Spector, Beth T. Ulrich & Jane Barnsteiner -- Leadership to create change / Joanne Disch -- Creating cultures of excellence : transforming organizations / Pamela Klauer Triolo -- Quality and safety: global issues and strategies / Gwen Sherwood.