Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis.
By: Goetsch, David L.
Contributor(s): Davis, Stanley | Goetsch, David L. Quality management.
Upper Saddle River, N.J. : Prentice Hall, c2010Edition: 6th ed.Description: xvii, 634 p. : ill. ; 29 cm.ISBN: 9780135019672; 0135019672.Subject(s): Total quality managementDDC classification: 658.4013/G99 Other classification: CBA Online resources: Table of contents onlyNo physical items for this record
Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006.
Includes bibliographical references and index.
College of Business and Accountancy
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