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Total quality management / Angelita Ong Camilar-Serrano, PhD-BM, MBA, CMC.

By: Series: OBE ApproachIntramuros, Manila, Philippines : Unlimited Books Library Services & Publishing Inc., ©2023Edition: Second editionDescription: x, 260 pages : illustrations ; 26 cmISBN:
  • 9786214271429
Subject(s): DDC classification:
  • 23 658.4013 Se68 2023
Contents:
Chapter 1 Introduction to TQM Chapter 2 Strategic Dimensions of Quality Chapter 3 Gurus of Total Quality Management Chapter 4 Kaizen: Concepts and Systems Chapter 5 Good Housekeeping Chapter 6 Phases in TQM Implementation Chapter 7 TQM and Planning Tools Chapter 8 Customer Value Strategy Chapter 9 Quality Standards
Holdings
Item type Current library Collection Call number Copy number Status Barcode
Books Books College Library Filipiniana Section FIL Fil 658.4013 Se68 2023 (Browse shelf(Opens below)) c.1 Available HNU005098
Books Books College Library Filipiniana Section FIL Fil 658.4013 Se68 2023 (Browse shelf(Opens below)) c.2 Available HNU005099

Includes bibliography /webliography

Chapter 1 Introduction to TQM
Chapter 2 Strategic Dimensions of Quality
Chapter 3 Gurus of Total Quality Management
Chapter 4 Kaizen: Concepts and Systems
Chapter 5 Good Housekeeping
Chapter 6 Phases in TQM Implementation
Chapter 7 TQM and Planning Tools
Chapter 8 Customer Value Strategy
Chapter 9 Quality Standards

College of Business and Accountancy All programs

In English

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