Emotional intelligence : a simple and actionable guide to increasing performance, engagement and ownership / Amy Jacobson, author.

By:

Jacobson, Amy [author.]

Milton Qld. : John Wiley & Sons Australia, Ltd, 2021Description: xviii, 166 pages : illustrations ; 22 cmISBN:

9780730391494

Subject(s):

DDC classification:

23 152.4 J15 2021

Contents:

Part I: What is emotional intelligence? The history of emotional intelligence ; Can EI be taught or are we born with it? ; How do we measure EI? Part II: Disrupting mindsets using EI. The EI rewiring process ; Own it : becoming self-aware and owning who we are ; Face it : controlling our emotions and working with them ; Feel it : understanding others and the impact we have on them ; Ask it : communicating with influence and purpose ; Drive it : being motivated and reaching our full potential Part III: The future of EI in the workplace. The importance of EI in an AI world ; EI and job titles

Summary: With the world in crisis, organisations are switching their key focus from product and sales to their people and mindset. Emotional intelligence is the ability to identify and manage one's personal emotions and the emotions of others. Our emotions drive everything we do as humans, and organisations with people who can recognize these drivers in themselves and know how to interact with others with different communication styles will dramatically improve their performance, capability and staff engagement. This comprehensive and practical book cuts through the hype to simplify Emotional Intelligence into familiar language and actionable tools for immediate results

Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	College Library General Circulation Section	GC	GC 152.4 J15 2021 (Browse shelf(Opens below))	Available	HNU005007

Browsing College Library shelves, Shelving location: General Circulation Section, Collection: GC Close shelf browser (Hides shelf browser)

Previous	No cover image available				No cover image available	No cover image available	No cover image available	Next
Previous	GC 152.182 T64 2000 Tiuch, representation, and blindness	GC 152.4 H19 Handbook of positive emotions /	GC 152.4 H19 The Handbook of emotional intelligence :	GC 152.4 J15 2021 Emotional intelligence : a simple and actionable guide to increasing performance, engagement and ownership /	GC 152.4 Sch69 Exploring inner space	GC 152.47 C83 2003 The anger advantage:	GC 153 As31 Human Memory and Cognition/	Next

Includes index.

Part I: What is emotional intelligence? The history of emotional intelligence ; Can EI be taught or are we born with it? ; How do we measure EI?
Part II: Disrupting mindsets using EI. The EI rewiring process ; Own it : becoming self-aware and owning who we are ; Face it : controlling our emotions and working with them ; Feel it : understanding others and the impact we have on them ; Ask it : communicating with influence and purpose ; Drive it : being motivated and reaching our full potential
Part III: The future of EI in the workplace. The importance of EI in an AI world ; EI and job titles

With the world in crisis, organisations are switching their key focus from product and sales to their people and mindset. Emotional intelligence is the ability to identify and manage one's personal emotions and the emotions of others. Our emotions drive everything we do as humans, and organisations with people who can recognize these drivers in themselves and know how to interact with others with different communication styles will dramatically improve their performance, capability and staff engagement. This comprehensive and practical book cuts through the hype to simplify Emotional Intelligence into familiar language and actionable tools for immediate results

CAS Bachelor of Science in Psychology

In English

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