Original edition, Operations management: Sustainability and Supply Chain Management, 13th edition, 9781292295039 by Jay Heizer, Barry Render and Chuck Munson, published by Pearson Education Limited, Copyright ©2020.

Includes index.

PART I: INTRODUCTION TO OPERATIONS MANAGEMENT 1. Operations and Productivity 2. Operations Strategy in a Global Environment 3. Project Management 4. Forecasting PART II: DESIGNING OPERATIONS 5. Design of Goods and Services 6. Managing Quality 7. Process Strategies 8. Location Strategies 9. Layout Strategies 10. Human Resources, Job Design, and Work Measurement PART III: MANAGING OPERATIONS 11. Supply Chain Management 12. Inventory Management 13. Aggregate Planning and S&OP 14. Material Requirements Planning (MRP) and ERP 15. Short-Term Scheduling 16. Lean Operations 17. Maintenance and Reliability PART IV: BUSINESS ANALYTICS MODULES Module A: Decision-Making Tools Module B: Linear Programming Module C: Transportation Models Module D: Waiting-Line Models Module E: Learning Curves Module F: Simulation Module G: Applying Analytics to Big Data in Operations Management

A broad introduction to operations, reinforced with extensive practice problems Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Solved problems and worked examples found in the 13th Edition provide ample support -- to help readers better understand concepts important to today's operations management professionals.

College of Business and Accountancy Bachelor of Science in Business Administration Major in Marketing Management

In English