Includes bibliographical references and index.

Chapter 1 Travel and Tourism
Chapter 2 Travel Agents and Tour Operators
Chapter 3 Types of Travel Agencies
Chapter 4 Services of a Travel Agency
Chapter 5 Documentation Required for Tourists
Chapter 6 Tour Planning

Tour operations focuses on booking, contracting and organizing different components of a tour. This involves extensive management of transportation, hotels, guides, meals, tours and flights. A travel agency deals with administering and selling tour packages from different tour operators. Their primary responsibility is to select the most appropriate package according to the client's needs. The key difference between a travel agency and a tour operator is that while the former specializes in a variety of destinations, the latter focuses on a select concentration of destinations. This book brings forth some of the most innovative concepts and elucidates the unexplored aspects of travel agency and tour operations. It picks up individual branches and explains their need and contribution in the context of a growing economy. Those in search of information to further their knowledge will be greatly assisted by this book.

College of Business and Accountancy Bachelor of Science in Tourism Management

Text in English