English for customer care / (Record no. 3241)

000 -LEADER
fixed length control field 01655cam a2200433 a 4500
001 - CONTROL NUMBER
control field 16840671
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190812152118.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110623s2007 enka 000 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2011453241
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780194579070 (book)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0194579077 (book)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780194579087 (multiROM)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0194579085 (multiROM)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780194579063 (set)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0194579069 (set)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency
042 ## - AUTHENTICATION CODE
Authentication code pcc
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 23
Classification number 428.24/R39
084 ## - OTHER CLASSIFICATION NUMBER
Classification number CAS
089 ## -
-- 23
-- CAS 428.24/R39
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Richey, Rosemary.
245 10 - TITLE STATEMENT
Title English for customer care /
Statement of responsibility, etc. Rosemary Richey.
264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Oxford:
Name of producer, publisher, distributor, manufacturer Oxford University Press,
Date of production, publication, distribution, manufacture, or copyright notice c2012.
300 ## - PHYSICAL DESCRIPTION
Extent 80 p. :
Other physical details col. ill. ;
Dimensions 26 cm. +
Accompanying material 1 CDROM (4 3/4 in.)
490 0# - SERIES STATEMENT
Series statement Oxford Business English
490 0# - SERIES STATEMENT
Series statement Express series
521 ## - TARGET AUDIENCE NOTE
Target audience note College of Arts and Sciences
538 ## - SYSTEM DETAILS NOTE
System details note System requirements: Windows 2000 / XP running Internet Explorer 5.5 or similar web browser with the latest Flash plugin
538 ## - SYSTEM DETAILS NOTE
System details note System requirements: Mac OS X running Safari or similar web browser with the latest Flash plugin
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element English language
General subdivision Business English
-- Study and teaching
-- Foreign speakers .
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element English language
General subdivision Usage
-- Study and teaching.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Study and teaching.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element English language
Form subdivision Sound recordings for foreign speakers.
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c origres
d 2
e ncip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
          College Library College Library General Reference Section 2013-03-19 CAS 428.24/R39 78880 2013-04-02 2013-04-02 Books
          College Library College Library Audio Visual Material Section 2013-03-19 ILS/S 428.24/R39 I-00278 2013-04-02 2013-04-02 Audio Visual Materials