Ulmer, Robert R., 1969-

Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. - 2nd ed. - xvii, 239 p. : ill. ; 23 cm.

Previous ed.: 2007.

Includes bibliographical references and index.

College of Arts and Sciences

9781412980333 (hbk.) : £56.00 141298033X (hbk.) : £56.00 9781412980340 (pbk.) : £26.99 1412980348 (pbk.) : £26.99

2010033452

GBB099115 bnb


Crisis management.
Emergency management.
Communication in management.
Communication in organizations.

658.477/Ul5