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Communicating at work : strategies for success in business and the professions / Ronald B. Adler, Santa Barabara City College. Emeritus, Michelle M. Maresh-Fuehrer, Texas A&M University-Corpus Christi, Jeanne Marquardt Elmhorst, Central New Mexico Community College, Kristen Lucas, University of Louisville, authors. - Thirteenth edition. International student edition - xx, 486 pages : color illustrations ; 26 cm

Includes bibliographical references and index.

Part one: Basics of business and professional communication. 1. Communicating at work
2. Communication, culture, and work
Part two: Personal skills. 3. Listening
4. Verbal and nonverbal messages
5. Interpersonal skills and success
6. Principles of interviewing
Part three: Working in groups. 7. Leading and working in teams
8. Effective meetings
Part four: Making effective presentations. 9. Types of business presentations and their audiences
10. Developing and organizing the presentation
11. Supporting the presentation
12. Delivering the presentation

"Communicating at Work provides students with strategies that are rooted in current research and real-world best practices. With Communicating at Work, students will gain the tools they need to make informed and ethical decisions in face-to-face and virtual environments and to master practical skills and competencies necessary for succeeding and maintaining balance in today's business world"-- Provided by publisher

CAS Bachelor of Arts in Communication


In English

ISBN: 9781265226060

Subjects--Topical Terms:
Business communication.
Interpersonal communication.

Dewey Class. No.: 651.7 C73 / 2023