Goetsch, David L.
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 6th ed. - xvii, 634 p. : ill. ; 29 cm.
Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006.
Includes bibliographical references and index.
College of Business and Accountancy
9780135019672 0135019672
2008040391
Total quality management.
HD62.15 / .G64 2010
658.4013/G99
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 6th ed. - xvii, 634 p. : ill. ; 29 cm.
Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006.
Includes bibliographical references and index.
College of Business and Accountancy
9780135019672 0135019672
2008040391
Total quality management.
HD62.15 / .G64 2010
658.4013/G99
