Total quality management / Angelita Ong Camilar-Serrano, PhD-BM, MBA, CMC.
Series: OBE ApproachIntramuros, Manila, Philippines : Unlimited Books Library Services & Publishing Inc., ©2023Edition: Second editionDescription: x, 260 pages : illustrations ; 26 cmISBN:- 9786214271429
- 23 658.4013 Se68 2023
| Item type | Current library | Collection | Call number | Copy number | Status | Barcode | |
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Books
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College Library Filipiniana Section | FIL | Fil 658.4013 Se68 2023 (Browse shelf(Opens below)) | c.1 | Available | HNU005098 | |
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Books
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College Library Filipiniana Section | FIL | Fil 658.4013 Se68 2023 (Browse shelf(Opens below)) | c.2 | Available | HNU005099 |
Includes bibliography /webliography
Chapter 1 Introduction to TQM
Chapter 2 Strategic Dimensions of Quality
Chapter 3 Gurus of Total Quality Management
Chapter 4 Kaizen: Concepts and Systems
Chapter 5 Good Housekeeping
Chapter 6 Phases in TQM Implementation
Chapter 7 TQM and Planning Tools
Chapter 8 Customer Value Strategy
Chapter 9 Quality Standards
College of Business and Accountancy All programs
In English
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