000			03771cam a22004334i 4500
001			18691870
003			OSt
005			20190707233436.0
007			ta
008			150708s2015 nyua b 001 0 eng
010			_a 2015414016
020			_a9781259255298 (pbk)
040			_aDLC _cLearning Resource Center _erda _dHoly Name University. _brda
042			_apcc
050	0	0	_aHD58.7 _b.D415 2015
082	0	0	_223 _a158.7/D36
084			_aCBA
085	0	0	_aCBA 158.7/D36 _223
100	1		_aDe Janasz, Suzanne C. _915180
245	1	0	_aInterpersonal skills in organizations / _cSuzanne C. De Janasz, Ph.D., IMD, Karen O. Dowd, Ph.D., Simon Business School, University of Rochester, New York, Beth Z. Schneider, DBA.
250			_aFifth edition.
264			_aNew York, NY, USA : _bMcGraw-Hill Education, _c©2015.
300			_axxi, 521 pages : _billustrations ; _c28 cm.
336			_atext. _btext.
500			_aPreviously published: New York, NY : McGraw-Hill Irwin, [2012]
504			_aIncludes bibliographical references and index.
505			_aUnit 1. Intrapersonal effectiveness: understanding yourself -- Unit 2. Interpersonal effectiveness: understanding and working with others -- Unit 3. Understanding and working in teams -- Unit 4. Leading individuals and groups -- Unit 1. Intrapersonal effectiveness: understanding yourself -- 1. Journey into self awareness -- 2. Self disclosure and trust -- 3. Establishing goals consistent with your values and ethics -- 4. Self-management -- Unit 2. Interpersonal effectiveness: understanding and working with others -- 5. Understanding and working with diverse others -- 6. Listening and non-verbal communication -- 7. Communicating effectively -- 8. Persuading individuals and audiences -- Unit 3. Understanding and working in teams -- 9. Negotiation -- 10. Building teams and work groups -- 11. Managing conflict -- 12. Achieving business results through effective meetings -- 13. Facilitating team success -- 14. Making decisions and solving problems creatively -- Unit 4. Leading individuals and groups -- 15. Effective and ethical use of power and influence -- 16. Networking and mentoring -- 17. Coaching and providing feedback for improved performance -- 18. Leading and empowering others -- 19. Project management.
520			_a"Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructors' preferences and students' needs. The emphasis in this edition focuses on making the text more current along with making the text pedagogically effective for students and instructors"--EBL. _bLooks at the key skills necessary for personal and managerial success in organizations. Exploding with exercises, cases, and group activities, this book employs an experiential approach suitable for all student audiences.
546			_aIn English.
650		0	_aOrganizational behavior. _95657
650		0	_aPsychology, Industrial. _94330
650		0	_aInterpersonal relations. _92095
700	1		_aDowd, Karen O. _915181
700	1		_aSchneider, Beth Z. _915182
906			_a7 _bcbc _corigcop _d2 _encip _f20 _gy-gencatlg
942			_2ddc _cBK
999			_c30626 _d30626