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020 _a 9780357935903
_qpaperback
040 _beng
_cHNU
_erda
082 _223
_3GC
_a361.32 Su64
_b2025
100 _aSummers, Nancy,
_eauthor.
245 _a Fundamentals of case management practice :
_bskills for the human services /
_cNancy Summers.
250 _aSixth edition
264 _aMason, OH, USA :
_bCengage Learning, Inc.,
_c2025.
300 _a xvii, 456 pages :
_bcolor illustrations ;
_c28 cm.
504 _aIncludes bibliographical references and index.
505 _aSection 1: WHAT YOU NEED TO KNOW FIRST1. Case Management: Definition and Responsibilities.2. Ethics and Other Professional Responsibilities for Human Service Workers.3. Applied values. Section 2: USEFUL CLARIFICATIONS AND ATTITUDES.4. How People Change.5. Applying the Ecological Model: A Theoretical Foundation for Human Services.6. Attitudes and Boundaries. Section 3: EFFECTIVE COMMUNICATION.7. Identifying Good Responses and Poor Responses.8. Listening and Responding.9. Asking Questions.10. Bringing Up Difficult Issues.11. Addressing and Disarming Anger.12. Collaborating with People for Change. Section 4: MEETING CLIENTS AND ASSESSING THEIR STRENGTHS AND NEEDS.13. Documenting Initial Inquiries.14. The First Interview.15. Social Histories and Assessment Forms.16. Using the DSM.17. The Mental Status Examination.18. Receiving and Releasing Information. Section 5: DEVELOPING A PLAN WITH A CLIENT.19. Developing a Service Plan at the Case Management Unit.20. Preparing for a Service Planning Conference or Disposition Planning Meeting.21. Making the Referral and Assembling the Record.22. Documentation and Recording. Section 6: MONITORING SERVICES AND FOLLOWING THE CLIENT.23. Monitoring the Services or Treatment.24. Developing Goals and Objectives at the Provider Agency.25. Terminating the Case.26. Taking Care of Yourself.
520 _aSummers' book is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. This edition focuses on important considerations for students to document and pass along in each step of the human services process. Students are walked through each step of the case management process while realistic exercises provide a broad range of true-to-life circumstances
521 _aCBA
_bBachelor of Science in Business Administration Major in Human Resource Mgt
546 _aEnglish
650 _aService social personnel.
650 _aSocial case work.
650 _aSocial case work
_vProblems, exercises, etc.
942 _2ddc
_cBK
_h300-399
999 _c139210
_d139210