000 | 01894nam a22003137a 4500 | ||
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003 | phtghnu | ||
005 | 20250714115410.0 | ||
007 | ta | ||
008 | 240919b2023 ph ||||| |||| 00| 0 eng d | ||
020 |
_a9786214271429 _qpaperback |
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040 |
_beng _cHNU _erda |
||
082 |
_223 _3Fil _a658.4013 Se68 _b2023 |
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100 |
_aSerrano, Angelita Ong Camilar, _eauthor. |
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245 |
_aTotal quality management / _cAngelita Ong Camilar-Serrano, PhD-BM, MBA, CMC. |
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250 | _aSecond edition. | ||
264 |
_aIntramuros, Manila, Philippines : _bUnlimited Books Library Services & Publishing Inc., _c©2023. |
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300 |
_ax, 260 pages : _billustrations ; _c26 cm. |
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490 | _aOBE Approach. | ||
504 | _aIncludes bibliography /webliography | ||
505 | _aChapter 1 Introduction to TQM Chapter 2 Strategic Dimensions of Quality Chapter 3 Gurus of Total Quality Management Chapter 4 Kaizen: Concepts and Systems Chapter 5 Good Housekeeping Chapter 6 Phases in TQM Implementation Chapter 7 TQM and Planning Tools Chapter 8 Customer Value Strategy Chapter 9 Quality Standards | ||
521 |
_aCBA _bBachelor of Science in Business Administration major in Financial Management |
||
521 |
_aCBA _bBachelor of Science in Business Administration Major in Human Resource Mgt |
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521 |
_aCBA _bBachelor of Science in Business Administration Major in Marketing Management |
||
546 | _aIn English | ||
650 | _aTotal quality management. | ||
942 |
_2ddc _cBK _h600-699 |
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999 |
_c133593 _d133593 |