000 01894nam a22003137a 4500
003 phtghnu
005 20250714115410.0
007 ta
008 240919b2023 ph ||||| |||| 00| 0 eng d
020 _a9786214271429
_qpaperback
040 _beng
_cHNU
_erda
082 _223
_3Fil
_a658.4013 Se68
_b2023
100 _aSerrano, Angelita Ong Camilar,
_eauthor.
245 _aTotal quality management /
_cAngelita Ong Camilar-Serrano, PhD-BM, MBA, CMC.
250 _aSecond edition.
264 _aIntramuros, Manila, Philippines :
_bUnlimited Books Library Services & Publishing Inc.,
_c©2023.
300 _ax, 260 pages :
_billustrations ;
_c26 cm.
490 _aOBE Approach.
504 _aIncludes bibliography /webliography
505 _aChapter 1 Introduction to TQM Chapter 2 Strategic Dimensions of Quality Chapter 3 Gurus of Total Quality Management Chapter 4 Kaizen: Concepts and Systems Chapter 5 Good Housekeeping Chapter 6 Phases in TQM Implementation Chapter 7 TQM and Planning Tools Chapter 8 Customer Value Strategy Chapter 9 Quality Standards
521 _aCBA
_bBachelor of Science in Business Administration major in Financial Management
521 _aCBA
_bBachelor of Science in Business Administration Major in Human Resource Mgt
521 _aCBA
_bBachelor of Science in Business Administration Major in Marketing Management
546 _aIn English
650 _aTotal quality management.
942 _2ddc
_cBK
_h600-699
999 _c133593
_d133593