000			02384nam a22002777a 4500
003			phtghnu
005			20240910155839.0
007			ta
008			240829b2021 at ||||| |||| 00| 0 eng d
020			_a 9780730391494 _qpaperback
040			_beng _cHNU _erda
082			_223 _3GC _a152.4 J15 _b2021
100			_aJacobson, Amy, _eauthor.
245			_aEmotional intelligence : _ba simple and actionable guide to increasing performance, engagement and ownership / _cAmy Jacobson, author.
264			_aMilton Qld. : _bJohn Wiley & Sons Australia, Ltd, _c2021
300			_axviii, 166 pages : _billustrations ; _c22 cm.
500			_aIncludes index.
505			_aPart I: What is emotional intelligence? The history of emotional intelligence ; Can EI be taught or are we born with it? ; How do we measure EI? Part II: Disrupting mindsets using EI. The EI rewiring process ; Own it : becoming self-aware and owning who we are ; Face it : controlling our emotions and working with them ; Feel it : understanding others and the impact we have on them ; Ask it : communicating with influence and purpose ; Drive it : being motivated and reaching our full potential Part III: The future of EI in the workplace. The importance of EI in an AI world ; EI and job titles
520			_aWith the world in crisis, organisations are switching their key focus from product and sales to their people and mindset. Emotional intelligence is the ability to identify and manage one's personal emotions and the emotions of others. Our emotions drive everything we do as humans, and organisations with people who can recognize these drivers in themselves and know how to interact with others with different communication styles will dramatically improve their performance, capability and staff engagement. This comprehensive and practical book cuts through the hype to simplify Emotional Intelligence into familiar language and actionable tools for immediate results
521			_aCAS _bBachelor of Science in Psychology
546			_aIn English
650			_aEmotional intelligence.
650			_aSuccess in business _xPsychological aspects.
942			_2ddc _cBK _h100-199
999			_c133092 _d133092