Public management : thinking and acting in three dimensions /
Carolyn J. Hill Georgetown University and MDRC, Laurence E. Lynn, Jr., University of Chicago.
- Second edition.
- xxv, 495 pages ; 23 cm.
Includes bibliographical references and index.
Public management's three dimensions : structure, culture craft -- First principles : managerial accountability to the rule of law -- National security agency surveillance : reflecting society's values, performing effectively, earning trust? -- Structure : James Madison's legacies -- Structure : the administrative state -- Structure : tools for public managers -- Structure : rules and regulations -- Culture : the building blocks -- Culture : institutionalized values -- Craft : managerial styles -- Craft : managerial heuristics -- 3D public management : structure, culture, craft.
This book shows that effectively managing in three dimensions means understanding the distinction between organizational management and the management of policy formulation and implementation