English for customer care /
Rosemary Richey.
- 80 p. : col. ill. ; 26 cm. + 1 CDROM (4 3/4 in.)
- Oxford Business English Express series .
College of Arts and Sciences
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English language--Business English--Study and teaching--Foreign speakers . English language--Usage--Study and teaching. Customer relations--Study and teaching. English language--Sound recordings for foreign speakers.