TY - BOOK AU - Andrews, Jean. AU - Dark, Joy. AU - West, Jill. TI - CompTIA A+ guide to software : : managing, maintaining, and troubleshooting SN - 9781305266506 (hbk) U1 - 005.3/An261 23 PY - 2017/// CY - Boston, MA, USA : PB - Cengage Learning KW - Computer software -- Examinations -- Study guides. KW - Computer technicians -- Certification -- Study guides KW - Electronic data processing personnel -- Certification. N1 - Includes index. Formerly CIP. Includes Internet access; 1.Survey of Windows Features and Support Tools.2. Installing Windows.3. Maintaining Windows.4. Optimizing Windows.5. Supporting Customers and Troubleshooting Windows. 6. Troubleshooting Windows Startup.7. Connecting to and Setting up a Network.8. Supporting Mobile Operating Systems.9. Windows Resources on a Network.10. Security Strategies.11. Virtualization, Linux, and Mac OS X.Appendix A: Safety Procedures and Environmental Concerns.Appendix B: Entry Points for Windows Startup Processes Appendix C: CompTIA A+ Acronyms; SHS ER -