Improve your communication skills : how to build trust, be heard and communicate with confidence /
Alan Barker.
- Sixth edition.
- x, 156 pages ; 23 cm.
- Creating success .
What is communication? What's you communication style? Seven ways to improve your conversations The skills of enquiry The skills of persuasion Storytelling and the uses of narrative Making a presentation Putting it in writing Tough conversations
"This fully updated 6th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations. This book provides vital guidance on improving your conversations, building rapport, giving effective presentations, writing excellent reports and networking successfully"--
College of Business and Accountancy Accountancy, Business, and Management (ABM)