Leadership and team development in hospitality service /
authored and edited by 3G E-learning LLC, USA.
- xiv, 260 pages : color illustrations ; 25 cm. + 1 DVD (4 3/4 in.)
Includes bibliographical references and index.
Chapter 1 Leadership in Hospitality Services 2 Interpersonal Communication Skills 3 Diversity, and Inclusion Leadership 4 Leadership Style and Ethics 5 Team Development and Team Leadership 6 Understanding Group Dynamics
In the hospitality industry, creating effective teams is essential to make sure everything gets done. With so many chores to do in a fast-paced environment, teams are the key to success. This has become especially true in recent years because changes in the hospitality industry have increased the importance of building quality teams.
College of Business and Accountancy Bachelor of Science in Hospitality Management