Credit & collection guidebook /
Steven M. Bragg, CPA
- Fourth edition.
- xi, 250 pages : illustrations ; 26 cm.
- AccountingTools series .
Includes glossary and index.
Chapter 1 Credit and Collection Operations Chapter 2 Credit Procedures Chapter 3 Credit Controls Chapter 4 Collection Procedures Chapter 5 Collection Controls Chapter 6 The Credit Policy Chapter 7 The Credit Application Chapter 8 Customer Credit Ratings Chapter 9 Ongoing Credit Monitoring Chapter 10 Interpretation of Financial Statements Chapter 11 Credit Risk Reduction Chapter 12 Customer Billings Chapter 13 Payment Handling Chapter 14 Collection Tactics Chapter 15 Payment Deductions Chapter 16 Skip Tracing Chapter 17 The Collection Agency Chapter 18 Litigation and Bankruptcy Tactics Chapter 19 The Allowance for Doubtful Accounts Chapter 20 Credit and Collection Technology Chapter 21 Product and Service Improvements Chapter 22 Credit and Collection Measurements Chapter 23 Credit and Collection Laws
Credit and collections is one of the most difficult areas in a business to manage, since it requires you to support the sales department while also trying to isolate those customers who may not be able to pay their bills. The Credit & Collection Guidebook shows you how to achieve a balance between more sales and a reasonable amount of bad debt by focusing on the design and management of the credit and collection functions. The discussion ranges from the structure of specific jobs to the full range of collection and litigation tactics that can be used to collect money from customers. The book also includes dozens of usage tips and relevant references to the author's popular Accounting Best Practices podcast. The Credit & Collection Guidebook is your practical reference for setting up and managing a cost-effective and low-risk credit and collections department.
College of Business and Accountancy Bachelor of Science in Business Administration major in Financial Management